Introduction

Welcome to the privacy policy of Rosin & Co. Limited (“Rosin & Co. Limited”, “we”, “us”, “our”). As a UK-based wellness Company, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and protect your information when you engage with our services, whether as an individual or on behalf of a business.

We encourage you to read this policy carefully. It explains what personal data we collect, how we use it, the legal grounds for processing it, and your rights. Should you have any concerns or questions, please don’t hesitate to reach out to our Data Privacy Manager at rose@rosingroup.co.uk.

You may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk, but we would appreciate the opportunity to address your concerns first.

Who We Are

Rosin & Co. Limited is the data controller responsible for your personal data. Whether you are a website user, an individual client, or a business representative, we manage your data with care and do not sell your data, according to the UK data protection laws.

Please keep us informed if your personal data changes during your relationship with us.

Data We Collect

We collect and process personal data based on your interaction with us. This includes:

  • Business representatives: Identity, contact, profile, marketing preferences, and usage data.
  • Individual clients: Identity, contact, profile, financial, transaction, and application data.
  • Website users: Technical data such as IP address, browser type, and device identifiers
  • Health & Fitness Information: Health declarations (e.g., injuries, conditions relevant to wellness), Fitness goals and activity logs, Session bookings and participation
  •  Payment and Transaction Data: Billing address, Payment card details (processed securely via third-party provider), and Purchase history

In some cases, we may collect special categories of data (e.g., ethnicity, health) with your consent or as legally permitted. We do not collect data on criminal convictions.

How We Collect Your Data

Your data may be collected through:

  • Direct interactions (e.g., filling in forms, emails, applying for services).
  • Automated technologies (e.g., cookies and analytics tools).
  • Third parties (e.g., job boards, social media platforms, and payment providers).

For full transparency, please review our Cookie Policy

How We Use Your Data

We process your data only when legally permitted. This may be:

  • To perform a contract
  • To comply with legal obligations
  • To pursue our legitimate interests (e.g., improving services, marketing)
  • With your consent (e.g., newsletters, promotions)

Marketing Preferences

We may send marketing communications based on your preferences. You can opt out at any time by unsubscribing. Opting out will not affect service-related communications.

Disclosures and Third Parties

We may share your data with trusted service providers and partners, including:

  • Software and IT service providers.
  • Payment service providers (e.g., Stripe, PayPal)
  • Booking software or CRM platforms
  • Marketing agencies
  • Financial and legal advisors
  • Government authorities, if required by law

We ensure all third parties adhere to strict data protection obligations.

International Transfers

Your data may be transferred outside the UK. We ensure this is done securely and in compliance with UK data laws, using adequacy decisions or approved contractual clauses.

Data Security

We implement robust security measures to prevent unauthorized access, loss, or misuse of your data. Access is limited to individuals who need it for business purposes and who are under strict confidentiality agreements.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined, including legal and regulatory obligations. You may request more specific retention details via 

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure of your data
  • Object to processing
  • Restrict processing under certain circumstances
  • Transfer your data to another provider
  • Withdraw consent at any time

To exercise any of these rights, contact us at rose@rosingroup.co.uk.

Fees and Timeframes

There is no fee to access your data, unless the request is excessive. We aim to respond within one month, although complex cases may take longer.

Final Note

We regularly review this privacy policy to ensure compliance and transparency. The current version is dated August 2025.